In the continuous effort to maintain a strong security and privacy posture, Skillsoft will conduct a series of infrastructure upgrades in the next few months. The upgrades require Skillsoft Hosted Services downtime due to the nature of the disruptive operation. The maintenance windows are scheduled as follows: Saturday - December 14th, 2019: 7:00 AM – 7:00 PM Eastern Saturday - January 18th, 2020: 7:00 AM – 11:00 PM Eastern Saturday - February 8th, 2020: 7:00 AM – 7:00 PM Eastern Saturday - March 14th, 2020: 7:00 AM – 7:00 PM Eastern We apologize for the inconvenience these extended maintenance windows will cause. Our main objective is to continue securing our customers data by providing safe SaaS application. As indicated, all Skillsoft hosted services will be inaccessible during this maintenance event. Every effort is being made to minimize the duration of those activities, and our expectation is that the impact will not exceed 12-hours commencing at 7:00AM Eastern. It is our hope that the impact will be less in duration, however, in the interest of setting conservative expectations, up to 12-hours should be anticipated.